We strongly recommend using clear and structured SOPs and processes. We do not suggest relying on checklists, FAQs, team training, team meetings, courses, exams, or onboarding programs. The reason is simple: a process should be predictable, leaving no room for assumptions, interpretation, or creative deviation. This ensures that anyone—even someone with no prior experience—can follow the process without needing additional training, meetings, or guidance. Our goal is to ensure predictability every single time, regardless of who is executing the task. To achieve this, we use our proprietary techniques, which have been perfected over 8 years and applied across more than 100 industries to guarantee excellence in process design.
Discover how our SOPs and processes can optimize your business: https://www.systemsandteams.com/concierge
Learn more about our proven methodology here: https://www.systemsandteams.com/methodology